Changing business dynamics through innovation, accessibility, and collaboration.
How MPM Food Equipment Group Transformed Their Enterprise Operations with Dynamics 365
development hours
1,024
week implementation
30
systems integrated
5+
BACKGROUND
Modernizing Enterprise Operations at Scale
MPM Food Equipment Group, a leading provider of food processing equipment, needed to migrate from their legacy Panther CRM system to Microsoft Dynamics 365 to support their growing operations and improve data accessibility.
The existing Panther CRM system was limiting their ability to scale operations, with data scattered across multiple Excel documents and manual tracking systems that created inefficiencies and data silos.
MPM partnered with MOOD to execute a comprehensive CRM migration that would not only transfer their existing data but also build new integrations with their website and implement automated quote generation systems.
The project represented a complete digital transformation, requiring careful planning, meticulous data migration, and extensive change management to ensure successful adoption across the organization.
CHALLENGE
Complex Migration with Zero Data Loss Tolerance
MPM Food Equipment Group faced the monumental task of migrating years of customer data, sales history, and operational information from multiple sources into a unified CRM platform.
The migration needed to consolidate data from Panther CRM and up to 5 Excel documents per migration phase, requiring careful mapping and transformation to ensure data integrity.
Building up to 5 custom dashboards in the new CRM while maintaining business continuity during the transition presented significant technical and organizational challenges.
The project required extensive API development, DevOps infrastructure setup, and integration with Autoquotes system, all while training staff and managing organizational change.
"This wasn't just a system migration—it was a complete reimagining of how we manage customer relationships and operate our business. MOOD's systematic approach gave us confidence throughout this massive undertaking."
* Client testimonials have been edited for clarity and brevity while maintaining the original intent and meaning.
Larry Nicholson
President, MPM Food Equipment Group
SOLUTION
Comprehensive Migration and Integration Strategy
Data Migration Excellence
Implemented a phased migration approach using ETL pipelines and Azure Data Factory to transform and load data from Panther CRM and Excel sources with 100% accuracy.
Custom API Development
Built complex WebAPI architecture with 60+ hours of development, including security, authentication, and extensive testing to ensure reliable system communication.
DevOps Infrastructure
Configured complete CI/CD pipelines, Azure infrastructure, custom networking, and monitoring systems to support the new CRM deployment.
Integration Platform
Developed Autoquotes integration with custom design, implementation, testing, and documentation to streamline the quote generation process.
RESULTS
Transformative Impact Across the Enterprise
The successful migration to Dynamics 365 transformed MPM Food Equipment Group's operations, providing a modern, scalable platform that supports their continued growth and improves operational efficiency.
1,024
Total Development Hours
Website integration, CRM migration, and system integration.
5
Excel Documents
Per migration phase data consolidation.
5
Custom Dashboards
Built for different business functions.
60+
API Development Hours
Complex WebAPI architecture implementation.
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